Video Conference Meeting with Executive Directors of Public and Private Sector Banks held to Review Progress of Pradhan Mantri Jan-Dhan Yojana (PMJDY)

Banks Opened 8.76 Crore Accounts under PMJDY and have Issued 5.78 Crore Rupay Cards; Banks Asked to Issue Pass Book and Rupay Debit Cards to Customers at the Earliest and to Encourage and Educate them For Deposits and Savings; Banks Asked to Develop a System to Redress the Complaint in 3 Days where no Investigation is Required and in 7 Days where Detailed Investigation is Required  

            A Video Conference Meeting to review the progress made with regard to the  Pradhan Mantri Jan-Dhan Yojana (PMJDY) was held here under the Chairmanship of the Mission Director, Shri Anurag Jain, Joint Secretary, Department of Financial Services, Ministry of Finance. The meeting was attended among others by Addl. Mission Director, Dr. Alok Pande; Executive Directors of Public and Private Sector Banks, representatives of IBA, NPCI and UIDAI.

            As per status presented in the meeting, banks have opened 8.76 Crore accounts under PMJDY and have issued 5.78 Crore RuPay Cards. All the banks have been advised to cover the gap including of their RRBs at the earliest.

            Banks were asked to open at least one account of adult member in every household. The household coverage as per the survey has increased to 89% and approximately 2.18 crore households are still uncovered. It was agreed that all Banks would take up the task in a planned sweep mode and cover all the households before the end of December. Thereafter public feedback route to ascertain and open accounts of any left over household would follow. Banks expressed confidence in meeting this dead line barring certain difficult areas like LWE districts, North East and areas affected by migration. 

            As regard redressal of grievances in PMJDY, banks were asked to develop a system to redress the complaint in 3 days where no investigation is required and in 7 days where detailed investigation is required.

            During the meeting, efforts made in the following areas were appreciated :

·                     Survey quality of households in some of the states like MP for doing survey very meticulously.

·         PNB becoming the first bank to complete integration with "Jeevan Praman" a digital life certificate portal.

            Banks were asked to issue Pass Book and RuPay Debit Cards to customers at the earliest and to encourage and educate them for deposits and savings. 

            Banks were also asked to arrange for sensitizing of their staff members and Training for Bank Mitras, so that customer complaints relating to non-opening of accounts can be eliminated. 

Courtesy: pib.nic.in