Department of 
Pharmaceuticals is regularly monitoring distribution and addressing 
issues of availability, supply  & local issues with the help of 
other Departments and States/UTs 
            
            
            
1.
 Department of Pharmaceuticals, Ministry of Chemicals & Fertilizers,
 Government of India is continuously monitoring distribution and 
addressing issues of availability, supply & local related issues of 
medicines with the help of other Departments and States/UTs. A Central 
control room [011-23389840] has been set up in the Department, which is 
working from 8 am to 6 pm. National Pharmaceutical Pricing 
Authority(NPPA) has set up another control room [Helpline No. 
1800111255], which functions round the clock. The Control rooms deals 
with issues related to queries/complaints and messages dealing with 
COVID-19 outbreak as well as coordination of transport and other 
logistic services related to drugs and medical devices.
2.
 The Department of Pharmaceuticals is working in close coordination with
 line departments like Ministry of Health & Family Welfare, Ministry
 of Commerce & Industry, Customs authorities, Central and State Drug
 Controllers, State Governments/UTs and various Drugs and Medical Device
 Associations.
3.
 The Department of Pharmaceuticals is continuously monitoring the 
production of medicines since the outbreak of Coronavirus in China. 
After the lockdown, the Department is facilitating the industry by 
addressing various issues arising from time to time as quickly as 
possible on top priority in consultation with various authorities 
including State/ UT governments. In case any issue pertaining to other 
Ministries/Departments comes or are brought to DoPs attention, same is 
being flagged to the authorities concerned as a part of 
inter-departmental coordination and through Empowered Groups. NPPA has 
directed manufacturers to produce and maintain sufficient stocks of 
essential drugs at any point of time. All efforts are made to ensure 
production of drugs and medical devices during the period of lockdown.
4.
 Further, the Department is extensively using digital platforms forming 
WhatsApp groups/email systems and using video conferencing facilities to
 ensure prompt action at various levels.
Courtesy: pib.gov.in 
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